“When people and their teams become more empowered, this, in turn, ripples out through the organization, transforming under-performing teams and units into highly engaged and efficient operations.”
This form of systems management seems highly informed by the Gallup organization’s groundbreaking work, “Human Sigma”—and is yet another example of progress being made in one field after another by rejecting simplistic static models with complex systems modeling. Managing human beings is very different from managing objects. Management theory needs to catch up.
“Welcome to The Restaurant Coach™ Podcast it is the cure for the common restaurant. I have to say that one of the best things about networking and speaking to people who play the game at high levels is that they challenge you to rethink your mindset and to challenge the way you view your model of the world. My guest today is really going to shake up the way you look at your restaurant and what is your real propose. Remember that the truth will set you free, but first it will piss you off. There is so much wisdom in this episode that you will want to download it and share some of the ideas with your team. Challenge yourself to look at your business differently and you may find some new answers that can shift your restaurant to new levels. I also have to give credit for Craig for making this interview possible. He is working with a client and they lost power so he went next door and called in from a loading dock to make this happen. So there might be a little background noise. However, this information is so powerful that you’ll want to pay attention. That’s what great leaders do they take the current situation and adapt to get results.
With that, let me introduce today’s guest:
I am honored to have Craig Shelton. His resume is quite deep: CEO of Shelton Hospitality Group, CEO of Aeon Hospitality Consulting, and founder of King’s Row Coffee. He is also an instructor at Princeton University and winner of the 2000 James Beard Award for Best Chef.“
Michael E. Berger is one of the greatest business gurus of all time.
His book changed my life 30 years ago.
© United Sigma Korea, High IQ Society of World Intelligence Network